Preparing Identity Documents for Smooth Exchange Verification

Most verification delays are not caused by complicated rules. They come from small, fixable problems: a photo that is slightly blurry, a document that is a few weeks from expiry, a name spelled differently across two records, or a screen glare that hides the document number. Because verification is handled by the exchange and not by this site, the most useful thing you can do is prepare carefully before you upload anything. This guide walks through the preparation stage on Binance, OKX, Bybit and Bitget: which documents are commonly requested, how to capture them cleanly, how to keep your details consistent, and what to record so you can respond quickly if a review stalls. Treat every interface detail as something to confirm in the official help centre for your chosen exchange, because requirements and screens change over time.

Know what is usually requested before you start

Verification on Binance, OKX, Bybit and Bitget generally follows a similar shape: a government-issued photo identity document, sometimes a second document or a proof of address, and a live photo or short video step. The exact combination depends on the account type, the region you register from and the level of access you are requesting. Rather than guessing, open the verification page in your account settings and read the current list before you photograph anything. That list is the only authoritative version for your situation.

Read it twice and write down each item it names, along with any stated format or size guidance. If the page mentions a selfie or liveness check, note whether it happens during the same session or as a separate step, because that affects how you prepare your surroundings. If something on the list is unclear, the official help centre usually has a dedicated article explaining that document type, and reading it first is faster than submitting and waiting.

One practical point: requirements can differ between an individual account and a business or institutional account. If you are verifying on behalf of a company, expect additional documents and plan more time. Confirm the exact set on the verification page rather than relying on what a friend submitted last year.

Capture documents cleanly on the first attempt

Place the document flat on a plain, dark surface with even lighting and no direct lamp glare. Photograph the whole document, including all four corners and any machine-readable strip, and avoid cropping the edges. Use your phone's standard camera rather than a filter or a scanning app that sharpens text, because heavy processing can make a genuine document look altered. Hold steady, tap to focus, and take several frames so you can compare sharpness before choosing one.

For the live photo or video step, remove hats, sunglasses and anything covering your face, and use a plain background. Face a window or a soft light source rather than sitting with a bright lamp behind you. Follow the on-screen prompts exactly, including any instruction to turn your head or blink, and keep the phone at eye level. If the session times out, simply start again; a rushed second attempt usually produces the same rejection reason as the first.

Check the resulting image on a larger screen if you can. Zoom in and confirm that the document number, your full name, the date of birth and the expiry date are all readable. If any of those four elements is fuzzy, retake the photo. This single check prevents a large share of resubmission requests.

Keep names, dates and addresses consistent

The most common cause of a stalled review is a mismatch between what you typed into your account profile and what appears on the document. Compare them field by field: given names, family name, order of names, middle names, date of birth and the spelling of your address. Hyphens, accents and abbreviations are frequent sources of difference, so decide how your name appears on the identity document and enter it the same way in the profile.

If you have recently moved, decide which address you will use and make sure any proof-of-address document you supply shows that same address and a recent date. Confirm on the verification page what counts as acceptable proof and how recent it must be, since this varies. Utility bills, bank statements and government correspondence are typical examples, but the current list in your account is what matters.

Where a genuine discrepancy exists, for example a maiden name on an older document, do not try to hide it. Note the discrepancy in your own records and raise it through the exchange's official support channel so a human can review the context. Attempting to obscure or edit a document will almost certainly fail review and can affect your account standing.

Track the submission and respond fast if it stalls

Before you submit, note the date, the document types you uploaded, the reference or ticket number if one is shown, and the status message. Keep this in a simple file. If the review takes longer than the timeframe stated on the verification page, that log lets you describe your case precisely when you contact support, which shortens the back-and-forth considerably.

Check the account notifications and the email address registered to the account regularly, including the spam folder, because requests for a clearer image or a second document often arrive there. Respond to a specific request with exactly what was asked for, not a different document that happens to be on hand. If a request is ambiguous, ask a clarifying question through the official help centre before uploading again.

Never send identity documents to anyone who contacts you first claiming to be from the exchange, and never upload them through a link in an unsolicited message. Verification always happens inside your own account session or through the official help centre. If you are unsure whether a request is genuine, log in to your account directly and check the verification status there before doing anything else.

Risk boundary: Australia Crypto Guide

Digital assets are volatile and derivatives can amplify losses. This website has no login, wallet connection, deposit form or customer-support chat. A referral link only records attribution; it does not guarantee access, pricing, rewards, approval or investment results. Availability can differ by residence, legal entity and product, so no regional access is assumed from language or branding alone.

Scenario checkpoint

• Read the current verification requirements on the exchange's verification page and write down every document type it names.
• Check that your identity document is valid and comfortably far from its expiry date before photographing it.
• Photograph the full document on a plain dark surface with even light, then zoom in to confirm the name, number, date of birth and expiry date are readable.
• Compare your account profile details field by field against the document and fix any spelling, order or address differences.
• Save a short log of the submission date, document types, reference number and status message.
• Watch your account notifications and registered email for follow-up requests, and reply only through the official help centre.